building data literacy

Success Stories Building Data Literacy to Unlock Data Platform Value in an Australian Major Property Group

Building Data Literacy to Unlock Data Platform Value in an Australian Major Property Group

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The Challenge

A leading Australian Property Group had invested heavily in building a modern data platform using Azure Databricks and Power BI. The infrastructure was in place, and the data was accessible; however business users weren't engaging with the platform, and the expected value remained unrealised.Over two years, the Australian Property Group had implemented a data lakehouse to centralise and streamline analytics. Despite this, adoption across business functions remained low, not due to technology limitations, but a lack of user understanding about the available data, tools, and how to apply them to extract insight. This created a bottleneck for the central data team, who were inundated with requests and struggling to demonstrate the operational value of the platform to senior leadership.

One51 Consulting's Response: Organisation-Wide Data Literacy

One51 Consulting partnered with this Australian Property Group's Data team, the Head of Data & Digital, and the Head of People to co-design a comprehensive, persona-based data literacy programme.

We developed five distinct training courses, each focused on the practical use of data, tailored to three user personas — from general business users to data specialists and experts. The goal was to embed capability across the business, reduce reliance on the central data team, and increase confidence in using the platform.

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  • 307

    staff members participated in the programme, attending between 1 and 5 courses based on their roles and experience.

  • Strong

    Engagement was highest among advanced users, highlighting a strong appetite for deeper capability.

  • 3 month

    The programme was delivered on time and budget over 3 months, with overwhelmingly positive feedback from participants and executive sponsors.

Key Takeaway

This project underscores that successful data platform adoption isn't just about the tech - it's about people. Empowering users with the knowledge and confidence to work with data unlocks real, sustainable value. At One51, we focus on the entirety of data projects - ensuring you obtain value - not just delivering the technical components.

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